Successfully drove a strong sales culture through individual and team training to new employees. Conducted several analyses to client's portfolio and provided advice regarding the best bank products or services that suit their needs. Must be an active member of the local board of Realtors, Must be supportive of company events, systems and initiatives and have the ability to take direction from leadership, General office experience a plus, including basic accounting and finance knowledge, College degree with Business or Management concentration or equivalent experience in retail banking. credit limits, budget, decision making, hiring, resourcing)? Manage the overall success of one main branch â¦ Conducted internal unannounced audits in other branch offices. Assistant Branch Manager October 2016 to Current Enterprise Rent-A-Car － Sacramento, CA Manage branch employees in providing a high level of customer service by consulting directly with clients to … Assist Branch Manager to achieve sales target and projected profit. Vast knowledge of finance regulatory requirements and general … Assistant Branch Manager 06/2012 － Current Enterprise Rent-A-Car Manage daily rental operations, inside and outside sales efforts, train and develop a team of 7 employees, and maintain exceptional … Assistant Manager , 02/2015 to Current Enterprise Rent-A-Car － Dallas, TX. Cross- trained staff with introduction of EFT program. Proficient in basic computer skills (i.e. Key skills for this job are sales skills, coaching, interpersonal and communication abilities, a business focused attitude, teamwork, flexibility, and customer service orientation. Corresponded with Senior Management, Mortgage Managers, and Private Wealth Managers. Developed and maintained an excellent working relationship with premier clients managing a deposit of $25 million. Assist Branch Manager to achieve sales target and projected profit. Provided corrective action plans as needed. Participate in coaching and counseling other members of the Branch Financial Services Team to achieve improved performance and compliance with AFC policies and standards, Utilizes all appropriate means to monitor and collect receivables, account for property used to secure loans, and to document business transactions (particularly communications related to âover credit lineâ, late payments, returned checks, note repayments, and âout of trustâ situations), Generate new business policy and premiums sales, Ensure exceptional customer satisfaction and high customer retention, Select, coach and develop a sales and service team to meet/exceed their goals, Directly supervises two or more employees in the day-to-day operations of the retail store including compliance, retail sales, warehousing and distribution. • Ability to accept change when required in performance of job responsibilities. Assistant branch manager job profile and description. He or she is a very important part of the bank and has the â¦ Analyzed work flows, coached representatives and made recommendations, which resulted in improved efficiency. Summary Service-oriented assistant branch manager with two year background in the rental car market. Should have an understanding of the âbig pictureâ in banking â i.e. BUILD MY RESUME Job Description for Branch Managers Branch managers provide on-site oversight of a division of a large corporation. Responsibilities listed on sample resumes of Assistants Branch Manager include supervising and motivating staff, ensuring compliance with laws and regulations, monitoring sales, implementing safety procedures, and maintaining good customer relationships. Assistant Manager example resumes typically describe duties such as implementing office procedures, supervising projects, preparing reports, handling phone calls and correspondence, maintaining a good relationship with customers, and organizing meetings and conferences. • Ability to learn and utilize new … Job Descriptions » Manager » Assistant Branch Manager Responsibilities The assistant branch manager responsibilities are essential for the functioning of any organization that has more than … Represented the bank in networking events in the Aventura area with a focus in developing business with other professionals. To land the job of your dreams, your assistant manager resume has to show that you’ll be able to understand every aspect of the enterprise, decide what’s important and what’s not, learn to … Identified employee performance gaps and created individual development plans to resolve those deficiencies. Find out what is the best resume for you in our Ultimate Resume Format Guide. Selected by senior management as member of peer audit team. ", Assist with sales coaching by observing the branch team from the perspective of the customer. Performed in a leadership role as the "Assistant Branch Manager", while also providing the operational design and implementation of the crowd / event management for all large events / projects. Facilitated weekly meetings to disseminate pertinent changes in policy and procedures. Reduced rebated fees by 30% under allowed budget. Demonstrate strong customers service skills and the ability to resolve problems and prevent customer dissatisfaction, Meet and exceed sales goals by working with customers to build and deepen relationships by uncovering financial needs, and recommending the best products, services and solutions to meet those needs, Required to maintain strong knowledge of bank products and services, and, Ensure the customer's needs are met by partnering with the appropriate specialist (MLO and FC) to serve the customer's mortgage and investment needs, Certified Lender status (NMLS #) is required, Works proactively on their own lending production as well as successfully helps team members generate and execute lending opportunities, Promote and model the Flagstar philosophy - "Live the Mission. Ten years banking experience as assistant manager and manager of several branches with progressive responsibility and consistent promotions, Focused on building sales and controlling inventory in a location generating $22 million in sales. It’s actually very simple. answers to questions like: How does a bank make money? Access to Optimizer and Customer Connect, Calendar Connect and CCAPS/CFS systems to view customer profiles, record identified opportunities, schedule appointments and submit loan applications for processing by Central Credit Lending decisions are made by central credit; ABM may request a review of application and recommend additional discretion ABM has authority to grant other types of discretion (waiving fees, etc.) Handle incoming mail and correspondence, draft up and email responses when necessary), Gather and coordinate statistics for Branch Managers and provide them with any necessary information and details regarding Branch and IAs, Prepare account activity reviews and transaction inquiries for Branch Managers, Interface with many departments within Canaccord Genuity for approvals/investigation and requests, Perform additional administrative duties as required, Must hold IIROC Supervisor License. Responsible for staff sales motivation including branch contests and corporate sales and incentive programs. Manage the overall success of one main branch and … Ability to deal with problems involving several concrete variables in standardized situations or where only limited standardization exists, Plan, communicate and execute on sales and business development activities to achieve individual and branch business objectives, Establish and build on the TD Partner relationships (Retail, Private Banking, Commercial, Financial Planning and others) promoting and support Wealth Management services and assisting in both internal and external business development activities, Actively demonstrate a leadership role in the Client Experience Program through monitoring and contributing to the branch success in achieving branch CEI targets, Actively participate in branch meetings, facilitate presentations/training session and arrange for guest speakers as required, Coach and develop new Investment Advisors and Portfolio Managers to achieve established targets, Contribute to a respectful work environment for all employees through focusing on the employee experience and actively managing performance/behaviour issues in a timely and respectful manne, Four or more years of experience in banking operations activities, Comprehensive knowledge of all applicable bank and branch policies, procedures and support systems, Thorough knowledge of all retail products and services, Thorough knowledge of applicable operating and computer systems, Effective selling, cross-selling and referral skills, Effective leadership, problem-solving and negotiation skills, Well-developed customer relations skills, including ability to resolve customer and employee-related issues, Ensure client complaints, claims, legal actions and regulatory reviews, examinations and investigations are escalated to the BranchManager and assist to ensure they are handled effectively and corrective actions are implemented in a timely manner, Managing compliance within the branch: all daily supervision activities as well as document signing and approvals, trade exception overrides and approvals, Account opening approvals, cheque signing, and payables approvals, Advise the Branch Manager of any relevant upcoming regulatory changes so that appropriate compliance procedures can be prepared, Coach and develop advisors and other key branch staff, Work with the Branch Manager to ensure that all staff has established annual objectives that are aligned with the branch business plans and personal development plans, Provide ongoing feedback and recognition of branch staff, as appropriate, Provide sales leadership to advisors where required, Coach, support and contribute to enhancing the effectiveness of the team, Assist with structuring and promoting practice management sessions, Proactively lead and implement sales campaigns within the branch, tailoring them as required to local markets, conditions, and advisors, Develop and implement local sales campaigns to achieve specific branch targets, Ensure effectiveness of sales campaigns is measured and reported, as required, Branch Operations, Performance and Profitability, Ensure Staff Ratios for the branch are in line with firm policy and take corrective action, as required, Ensure real estate for the branch is managed cost effectively and in line with Scotiabank policies and practices, Operate the business in a profitable manner, Participate in and/or provide input to Wealth Management initiatives that could have an impact on the performance of the branch, Strong self management abilities and results orientation, Strong relationship builder & mentoring ability, Demonstrates leadership, decisiveness, and possesses excellent communication skills, Ability to direct & motivate others in achieving goals, Fair and consistent in dealing with people, Determine and satisfy training needs and establishing performance plans, Open checking accounts, savings accounts, and provide all other deposit product services at the customerâs request, Monitor the daily balancing and processing of ATM and night/lobby depositories, including the processing of all entries, servicing and required audits, Monitor the daily teller cash limits through the branch cash balancing report to ensure that the total cash in the branch is balanced daily, Evaluation of employeeâs performance and issuing of counseling when needed, Identify and refer customers to appropriate departments, Provide teller line support in order to keep the customer wait time to a minimum and customer service to a maximum, Ensures all audit and security policies and procedures are followed during customer service hours and at banking office opening and closing, Use good judgment and follow bank policies when overriding transactions for teller with withdrawals/less cash authority, Assist Tellers in balancing as needed, reviews the daily banking office settlement, prepare correcting entries to reconcile teller errors, Handle day-to-day tasks of running the branch (i.e. Referrals and cross-selling of 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